Privacy Policy

Last Updated: 18/09/2025

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Organization: Sewa Bhav Foundation (Registered NGO Since 17 August 2011)

Sewa Bhav Foundation (“we”, “our”, “us”) is committed to protecting the privacy and personal information of every visitor, donor, volunteer, participant, partner and beneficiary who engages with our website or services. This Privacy Policy explains how we collect, use, store, protect and disclose information.
By visiting or using our website, you agree to the terms outlined below.

1. Information We Collect

A. Personal Information (Provided by You):

We may collect the following when you voluntarily submit forms:
  • Full name
  • Email address
  • Phone number
  • Postal address
  • Donation details
  • PAN (for 80G exemption)
  • Aadhaar/ID (only when legally required for grants/benefits)
  • Volunteer/Internship application details

B. Payment Information:

  • Processed securely by third-party payment gateways (Razorpay, PayPal, or others).
  • We do not store full card/bank details.

C. Non-Personal / Technical Information:

Automatically collected through cookiesC. Non-Personal / Technical Information:, analytics, or browser interaction:
  • IP address
  • Browser/device type
  • Pages visited and duration
  • Website usage patterns
  • Cookies & performance data

2. How We Use Your Information

We may use your information to:
  • Process donations & send 80G receipts
  • Respond to inquiries and requests
  • Share program updates (only if you opt-in)
  • Improve our website and outreach
  • Maintain internal records & reporting
  • Fulfil legal and statutory requirements
  • Improve donor and volunteer experience
Wenever sell, trade or rent your personal information.

3. Cookies & Tracking Technologies

We use cookies to:
  • Enhance website performance
  • Understand user behaviour
  • Improve campaign effectiveness
You can disable cookies from your browser, but some features may not work properly.

4. Sharing of Information

We may share information with:
✔ Trusted service providers
(payment gateway, email services, IT support) — strictly for operational purposes.
✔ Legal authorities
only when required by law, court order or investigation.
We do not share data for commercial purposes.

5. Data Security

We implement strong administrative, physical and technical safeguards to protect your data.
However, no system is 100% secure.
We take all reasonable measures to keep your information safe.

6. Donations, Payments & Refund Policy

  • All donations made to Sewa Bhav Foundation are voluntary, final and non-refundable.
  • In case of technical errors or duplicate payments, notify us within 7 working days, and we will review with the payment gateway.
  • Refunds (if applicable) are processed only in exceptional cases.

7. Children’s Privacy

We do not knowingly collect information from children under 13. If you believe a child has submitted information, please contact us for immediate removal.

8. Your Rights

You may:
  • Request access to your personal data
  • Request correction or deletion (subject to legal requirements)
  • Opt-out of communications anytime

9. International Visitors

By accessing our website from outside India, you consent to the transfer and storage of your information in accordance with Indian data protection laws.

10. Policy Updates

We may update this policy.
The “Last Updated” date will reflect any revision.

11. Contact Us

Sewa Bhav Foundation
  • Email: info@sewabhav.org
  • Helpline: +91 94581 03242
  • Website: https://sewabhav.org/
  • Dehradun, Uttarakhand, India