Privacy Policy

Last Updated: August 27, 2026

Sewa Bhav Foundation (“Sewa Bhav Foundation”, “we”, “our” or “us”) is committed to respecting and protecting the privacy of individuals who interact with us, including website visitors, donors, volunteers, interns, participants, partners, supporters and members of the communities we serve.

This Privacy Policy explains how we may collect, use, store, protect and share personal information when you visit www.sewabhav.org, contact us, make a donation, apply for a volunteer or internship opportunity, participate in one of our initiatives, or otherwise interact with Sewa Bhav Foundation.

By using our website or voluntarily providing information to us, you acknowledge this Privacy Policy.

1. Information We May Collect

Depending on how you interact with Sewa Bhav Foundation, we may collect the following information.

Information You Provide

You may voluntarily provide us with information such as:

• Full name
• Email address
• Phone number
• Postal or communication address
• Information submitted through contact forms
• Volunteer or internship application details
• Information relevant to participation in our programs or initiatives
• Donation-related information
• Any other information you voluntarily choose to share with us

Please do not provide sensitive personal information unless it is specifically requested and reasonably necessary for the relevant purpose.

Donation and Payment Information

If you make a donation through our website or another authorized channel, your payment may be processed through a third-party payment service provider.

Sewa Bhav Foundation does not ordinarily store complete debit card, credit card or bank account details on its own systems.

We may retain limited donation-related information necessary for maintaining records, communicating with donors, issuing acknowledgements or receipts, and meeting applicable requirements.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of website visits
• Referring website or source
• General website usage and interaction information
• Cookie and analytics information

This information may help us understand how our website is being used and improve its performance and user experience.

2. How We Use Your Information

We may use personal information for purposes including:

• Responding to your questions, requests or communications
• Processing and acknowledging donations
• Issuing donation-related acknowledgements or receipts, where applicable
• Processing volunteer, internship or participation applications
• Coordinating programs, awareness activities, events and community initiatives
• Communicating relevant updates where you have requested or agreed to receive them
• Improving our website, communication and outreach activities
• Maintaining appropriate organizational records
• Protecting the safety, security and integrity of our website and activities
• Meeting applicable legal, regulatory or reporting obligations
• Any other purpose for which the information was provided or where otherwise permitted by applicable law

We do not sell, trade or rent personal information for commercial purposes.

3. Communication and Updates

If you provide us with your contact details, we may contact you regarding:

• Your enquiry or request
• A donation or transaction
• A volunteer or internship application
• A program, event or initiative in which you are involved
• Relevant organizational updates, where appropriate and subject to your communication preferences

You may request to stop receiving non-essential communications from us by contacting us at info@sewabhav.org.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help us:

• Improve website functionality and performance
• Understand general visitor behaviour and website usage
• Remember certain user preferences
• Analyse website traffic and engagement
• Improve communication and outreach effectiveness

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of the website.

For more information, please refer to our Cookie Policy.

5. How We May Share Information

Sewa Bhav Foundation does not share personal information for commercial sale or marketing by unrelated third parties.

We may share limited information where reasonably necessary with:

Trusted Service Providers

We may use trusted third-party service providers for functions such as:

• Website hosting and technical support
• Payment processing
• Email or communication services
• Data storage or technology services
• Other services reasonably required to support our activities

Such service providers may access information only to the extent necessary to provide their services.

Legal or Regulatory Authorities

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to a lawful request, court order or government requirement
• Protect the rights, safety or property of Sewa Bhav Foundation or others
• Prevent fraud, misuse or security threats

Organizational Partners

Where an activity, event, program or initiative is conducted in collaboration with a partner, limited relevant information may be shared where necessary for coordination and participation.

We will seek to handle such information responsibly and only for appropriate purposes.

6. Data Security

We take reasonable administrative, organizational and technical measures to help protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.

You are also responsible for taking appropriate precautions when sharing information online.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

• Responding to enquiries
• Managing donations and related records
• Coordinating volunteer, internship or program participation
• Maintaining organizational records
• Meeting applicable legal, accounting or reporting requirements
• Resolving disputes or addressing legitimate organizational needs

When information is no longer reasonably required, we may securely delete, anonymize or otherwise manage it in accordance with our internal practices and applicable requirements.

8. Donations and Payments

All donations made to Sewa Bhav Foundation are voluntary and are intended to support the Foundation’s charitable objectives, social impact initiatives, awareness activities, education, wellbeing and community support programs.

Before making a donation, donors are encouraged to review the relevant information provided on the donation page.

In the event of a technical error, duplicate transaction or other exceptional issue, you may contact us with relevant transaction details for review.

Requests relating to refunds or cancellations will be handled in accordance with our Refund & Cancellation Policy and applicable circumstances.

9. Children’s Privacy

Sewa Bhav Foundation may conduct programs and initiatives that benefit or involve children and young people.

We are committed to promoting their safety, dignity and wellbeing.

Where personal information relating to a child is collected, we seek to handle it responsibly and only where appropriate for the relevant activity or purpose.

If you believe that a child has provided personal information to us inappropriately or without appropriate authorization, please contact us at info@sewabhav.org so that we can review the matter.

For more information regarding our approach to child safety, please refer to our Child Protection Policy and Safeguarding Policy.

10. Your Choices and Requests

Subject to applicable requirements and reasonable verification of your identity, you may contact us to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where appropriate
• Withdraw consent where processing is based on consent
• Opt out of non-essential communications
• Ask questions about how your information is handled

Some requests may be subject to legal, administrative, security or record-keeping requirements.

To make a request, please contact us using the details provided below.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

Sewa Bhav Foundation is not responsible for the privacy practices, content or security of external websites. We encourage you to review the privacy policies of any third-party website before providing personal information.

12. International Visitors

If you access our website from outside India, your information may be collected, processed or stored in India or in locations where our authorized service providers operate.

By voluntarily using our website or providing information to us, you understand that your information may be handled in accordance with this Privacy Policy and applicable requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, activities, practices or applicable requirements.

Any revised version will be posted on this page with an updated Last Updated date.

We encourage visitors to review this page periodically.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Sewa Bhav Foundation

Website: www.sewabhav.org
Email: info@sewabhav.org
Phone: +91 94581 03242
Location: Dehradun, Uttarakhand, India